Charity Clothes Collection


The easiest way is to book online at Firstly, select a charity you want to support. Secondly, type in your postcode and follow the further steps in the form. Pretty simple, huh? Alternatively, call us on 0330 043 0070 or email

We accept: Good quality clean clothing (adult’s & children’s, baby), shoes (paired), fashion accessories, bags, belts, jewellery, perfumes, swimwear, lingerie, clean underwear & socks. If you are donating clothes, we can also accept: good quality books (separated from clothes, please), soft toys, new or barely used bed linen, towels (NO duvets & pillows).

We don’t accept: Dirty, wet, ripped, damaged clothing, traditional clothing, duvets & pillows, carpets, rugs, mats, curtains, single shoes, furniture, mattresses, stationery, CDs & DVDs, hangers, workwear & uniforms, hygiene items, diapers, baby stuff (proms, baskets, etc.), food, medicines, bric-a-brac, kitchen utilities (pots, pans, etc.), electrical appliances.


You can find a full list here.

No worries! Just let us know the prearranged place for your donation when filling in the booking form. Make sure the bags are left a bit earlier than your given time slot.

Not a problem. Contact us via Live Chat, email us at or call 0330 043 0070 and we will amend your collection details.

In the evening before collection day (usually 9pm), you’ll receive an email with your collection’s time slot. If you prefer a specific time slot and can’t leave the bags outside, let us know by adding a note when filling the form. Unfortunately, time slots are not guaranteed!

Simply, put your clothing into bags of your choice (trash bags, shopping bags, etc.). Boxes & suitcases work too. If you are donating books, please separate them from clothing donations!

Around 95% of the collected clothes are reused, upcycled, or recycled. Half is reusable, half is recyclable. Firstly, it is sorted and graded by the garment composition, condition, quality, and other parameters. Reusable clothes are resold to second-hand shops & boutiques. The lower grades are turned into rags and then used for industrial purposes like stuffing, insulation, etc. Because of the complex mix of materials found in garments, textile waste is one of the most challenging wastes to recycle!

You will receive an email/SMS confirmation once the items have been picked up.

Our driver will wear a branded uniform and will carry an ID card. If you suspect fraud, please contact us.

Fill in your postcode in the booking form and you’ll see if we cover your area. We’re constantly working to expand our collection areas!

Sure! Please contact us and we will send you a free parcel label to post your items.

As your goods are processed together with loads of others, it’s practically impossible to find your item. However, contact us and we’ll check how we can help.

Our partner charities will receive a minimum of £200 for every tonne collected. We are always striving to do the best for our charities!

Of course. Write any additional information we should know in the booking form.

Just take your bags indoors or leave it somewhere sheltered. If we can’t find it, driver will knock on your door to ask where it is. Alternatively, email us at or call 0330 043 0070 to amend your booking form.
Although we always stick to our schedule, mistakes still happen! Please don’t blame us – contact us via Live Chat, email us at or call us on 0330 043 0070 and we will rearrange the collection ASAP!

Nope! We accept any quantity of your clothing donations. Add a note if you’ll have 20+ bags!

Unfortunately we do not accept furniture. We suggest you trying British Heart Foundation collection instead.